Total expiring contracts
692
end of term in the last 30 days
Total vouchers downloaded
496
9.4%1 bike + 2 bikes requests
Multi-lease adoption rate
32.9%
7.9%target > 25%
BMS steering alignment
71.5%
1.5%BMS YES bikes handed in
35% of riders keeping their old bike (buyout) also claimed a 1 bike voucher for an extra lease.
In the last 30 days 496 vouchers were downloaded across 692 expiring contracts, with 33% of them for two simultaneous bikes.
Decision matrix breakdown
Old asset action split by the voucher riders requested
Hand-in + no voucher
55 (7.9%)
Hand-in + 1 bike voucher
233 (33.7%)
Hand-in + 2 bikes voucher
116 (16.8%)
Buyout + no voucher
141 (20.4%)
Buyout + 1 bike voucher
100 (14.5%)
Buyout + 2 bikes voucher
47 (6.8%)
Combination path distribution
Market share of all six decision paths